Return order

Sometimes things just don't fit – no problem! Here you'll find the most important information for your return:

This is the easiest way

Use our online returns portal to start your return quickly and easily.

Start return

Return rules

• Only new and unused items can be returned.
• If there is any damage or defects during shipping, we will of course send you a replacement.

Return costs

• 10 € per shipment within Germany
• 20 € per international shipment

refund

• Refund will be made within 14 days after we receive your return.
• We will refund you using the same payment method you used for the purchase.